Have Questions?
Frequently Asked Questions
Quick answers to the most common questions about our HVAC and plumbing services.
We serve Calgary and surrounding communities including Airdrie, Cochrane, Chestermere, Okotoks, Strathmore, and High River. Contact us to confirm coverage for your area.
Yes. All our technicians are licensed journeyman gas fitters and plumbers in Alberta. We carry full commercial liability insurance and WCB coverage for your protection on every job.
Yes, we provide free, no-obligation estimates for all installations including furnaces, air conditioners, heat pumps, boilers, and hot water tanks. Our technician will visit your home, assess your needs, and give you an upfront price before any work begins.
We offer same-day emergency dispatch for furnace breakdowns, gas leaks, and plumbing emergencies in Calgary and surrounding areas. Call 403-890-8685 for immediate assistance — we answer 24/7.
Common emergencies include: no heat during winter, gas smell or suspected gas leak, carbon monoxide alarm activation, frozen or burst pipes, no hot water, and flooding from a water heater. If you're unsure, call us — we'll help you assess the urgency.
We recommend annual furnace maintenance before the heating season (September–October). Regular tune-ups extend equipment life by 5–10 years, maintain manufacturer warranty coverage, improve energy efficiency, and prevent costly breakdowns during Calgary's coldest months.
Consider replacement when your furnace is over 15–20 years old, repair costs exceed 50% of replacement value, energy bills are increasing despite maintenance, it requires frequent repairs, or it struggles to maintain consistent temperature. We'll give you honest advice on repair vs. replace.
We install and service all major brands including Lennox, Carrier, Trane, Goodman, Daikin, and Rheem. We'll help you choose the best furnace for your home size, budget, and efficiency goals.
Modern cold-climate heat pumps work efficiently in temperatures as low as -25°C to -30°C, making them viable in Calgary. They provide both heating and cooling, potentially saving 30–50% on energy costs. We can assess whether a heat pump is right for your home.
A standard central air conditioning installation typically takes 1 day. Complex installations or homes requiring ductwork modifications may take 1–2 days. We'll provide a timeline during your free estimate.
Yes. Poly-B (polybutylene) piping was common in Calgary homes built between 1978–1998 and is prone to failure. We provide full Poly-B replacement with modern PEX piping, including insurance documentation if needed.
Still Have Questions?
Our team is happy to help. Give us a call or send a message.